Privacy Policy


Effective Date: 6 January 2025

We are committed to protecting your privacy.

This Privacy Policy outlines the types of information we collect, how we use and protect it and the rights you have concerning your data. By visiting our website or using our services, you consent to the data practices described in this policy.

 

1. Information We Collect

We collect the following types of information when you interact with us:

• Personal Information such as your name, email address, telephone number and delivery address. For card payment information we use a third party provider (Stripe) to process card payments.

• Non-Personal Information such as your IP address, browser type, device type, pages visited, geolocation data.

We use cookies, web beacons, and similar technologies to improve user experience and track site usage patterns. These tools help us understand how users interact with our website and help us enhance functionality and content.

 

2. How We Use Your Information

We use the collected information for the following purposes:

  • Order Fulfillment: (To process and deliver your order).
  • Customer Service: (To respond to enquiries, order support or provide information about our products and services).
  • Payment Processing: To securely process card payments and manage billing (through our third party provider Stripe)
  • Marketing: To send promotional offers, newsletters, and updates (if you have opted in to marketing communications).
  • Analytics: To improve our website's functionality and user experience based on usage data.
  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

  

3. How We Protect Your Information

We employ industry-standard security measures to protect your personal information. These measures include:

  • Secure Socket Layer (SSL) encryption for transactions. 
  • Regular security audits and monitoring.
  • Access controls and encryption to protect sensitive data. 

 

4. Sharing Your Information

We hate spam and we do not sell, rent, or lease your personal information to third parties. Where applicable we share your data with third-party service providers in the following circumstances:

  • Payment Processors: To securely process transactions.
  • Shipping Providers: To dispatch and fulfill orders.
  • Legal Obligations: We may disclose information to comply with legal requirements or to protect our rights, property, and safety, as well as that of our users.

 

6. Your Rights

You have the right to: request a copy of the personal data we hold about you; correct any inaccuracies in your personal information; request the deletion of your personal information (subject to applicable laws); unsubscribe from marketing emails or promotional communications.

 

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will notify you of significant changes by posting a revised version of the policy on our website and updating the "Effective Date" at the top of this page.

 

8. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your privacy rights, please contact us at accounts@huddersfieldscreenprinting.co